Indonesia has rolled out a new Electronic Visa on Arrival (e-VoA) platform in partnership with VFS Global, making the visa application process faster and more efficient for travelers from 97 eligible countries, including Australia, South Korea, the Philippines, Greater China (excluding Macau), Japan, Cambodia, Laos, Malaysia, Mongolia, Singapore, Vietnam, and New Zealand.
Travelers can now complete the 10-minute e-VoA application process online and receive pre-approval before their departure, eliminating the need to wait in long queues at the airport. This digital solution not only enhances the traveler experience but also reduces direct interaction between immigration officers and passengers, minimizing the potential for abuse of authority.
Saffar Muhammad Godam, acting director general of immigration of the Republic of Indonesia, said: “We are committed to continuously improving immigration services, both in terms of quality and integrity. This partnership with VFS Global will help in ensuring that applicants receive seamless, reliable, and efficient service.”
Tato Juliadin Hidayawan, director of visa and travel documents, added: “The implementation of e-VoA, which is integrated with auto gates, not only facilitates tourists but also reduces queues at airports, increasing the comfort and efficiency of immigration clearance. Additionally, this digital system reduces direct interaction between immigration officers and passengers, minimising the potential for abuse of authority.”
The new e-VoA platform also allows travelers to apply for visa extensions on the same system, once, for a stay period of up to 30 days.
About VFS Global:
VFS Global is the world’s largest outsourcing and technology services specialist for governments and diplomatic missions. With over 3,500 Application Centres in 144 countries and territories, VFS Global serves the interests of 62 client governments. VFS Global started its operations in 2001 and has grown to become the trusted partner of governments worldwide in providing efficient, transparent and secure visa, passport, and consular services to travelers worldwide. For more information, please visit www.vfsglobal.com.
About the Republic of Indonesia:
The Republic of Indonesia is a Southeast Asian country made up of over 17,000 islands. It is known for its diverse culture, natural beauty, and rich history. Indonesia is a popular tourist destination, offering a wide range of attractions, from the bustling cities of Jakarta and Bali to the stunning landscapes of Sumatra and Komodo National Park. For more information, please visit www.indonesia.travel.
Media Contact:
John Doe
Communications Manager, VFS Global
Email: john.doe@vfsglobal.com
Phone: +1 123 456 7890
