Hilton and DiDi ChuXing Forge Strategic Loyalty Partnership to Streamline Travel Experiences

China’s leading hospitality and mobility platforms join forces, offering reciprocal benefits to members and simplifying the journey from departure to hotel stay.

In a groundbreaking move, Hilton has partnered with DiDi ChuXing, China’s dominant transportation platform, to integrate their respective loyalty programs, Hilton Honors and DiDi Mileage. This strategic alliance aims to elevate the travel experience for members by providing seamless access to a range of exclusive benefits across hospitality and mobility.

Hilton and DiDi ChuXing link loyalty programmes to streamline travel and accommodation for members

Under the partnership, Hilton Honors members will gain access to tier-based privileges on the DiDi platform, including discounted rides and priority services. Reciprocally, DiDi Mileage members will receive Hilton Honors status, unlocking a host of benefits such as room upgrades, complimentary breakfast, and late check-out.

The collaboration addresses key preferences of Hilton’s members in China, who value recognition, overall stay experience, and ease of earning rewards, according to a recent survey. By integrating hospitality and mobility, the partnership aims to create a seamless journey from departure to hotel, elevating the experience for both Hilton Honors and DiDi Mileage members.

Hilton has recently forged similar partnerships with Small Luxury Hotels of the World, AutoCamp, and Starbucks China, broadening the ways in which Hilton Honors members can use their points, including for VIP access to events and cultural experiences.

As of the first quarter of 2025, Hilton operates more than 840 hotels across over 260 destinations in China, while DiDi ChuXing provides mobility services to 411 million users in more than 300 cities.

“Through the partnership, Hilton Honors and DiDi Mileage members enjoy elevated everyday experiences and a compelling range of cross-programme benefits. By integrating hospitality and mobility, we are creating a seamless journey from departure to hotel, further elevating the overall stay experience for our members and guests,” said Ben George, senior vice president and commercial director, Asia Pacific, Hilton.

Sun Shu, CEO of DiDi’s China ride-hailing business, added: “With this partnership, users can request a ride with one click when booking and staying at Hilton hotels, while also enjoying shared membership benefits. From faster ride responses to enhanced check-in experiences, we are delivering real added value across the journey – offering a more convenient and comfortable travel experience, from the first mile to check-in.”

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