Ibrahim Naushad serves as a Front Office Supervisor at Grand Park Kodhipparu, Maldives, a position that has been marked by his unwavering dedication, adaptability, and a genuine passion for delivering excellent service to his guests.

Naushad’s career journey began in 2017, shortly after he completed his studies. Inspired by stories shared by friends who had joined the resort sector, he was captivated by the idea of working in a place where enjoyment and career growth could coexist. His first role was as a Guest Service Assistant at Raffles Maldives Meradhoo Resort, a position that set the foundation for his career.

“After seeing the opportunities in the industry, I decided to enter as a Room Boy at Raffles,” he recalls. This initial position led him to Fihalhohi and then to Amilla Maldives, where he honed his skills as an Assistant Katheeb (butler). In October 2019, he joined Grand Park Kodhipparu, initially as a Guest Service Operator, and has progressively advanced through the ranks.

While every career path presents its challenges, for Naushad, one of the most significant came last year when he was tasked with managing airport operations for a month. “There were some difficulties in operations, and since there was no one available for the task, I was asked to take it on,” he explains.

Rather than viewing this as an overwhelming burden, Naushad embraced it as a chance to learn and grow. “The more I learned, the more I progressed,” he states, highlighting how this experience equipped him with valuable insights into operations management, which are invaluable in his current role.

Current Responsibilities

His responsibilities as Front Office Supervisor include overseeing the daily flow of operations, managing arrivals and departures, and coordinating transport logistics, such as speedboats and buggies.

The knowledge he gained from handling airport operations has significantly contributed to his confidence and competence in these areas.

As Naushad reflects on his time in the hospitality industry, he emphasizes the importance of viewing this work as a career rather than just a job.

Advice to Young Professionals

“My advice is to enter the industry with a mindset to build a career and learn from the opportunities it offers,” he advises young people considering this path. He believes that effective task management and a genuine passion for the work are crucial for success and growth in the field.

Ambitions and Future Goals

Naushad’s ambitions don’t stop at his current role; he aims to become a Duty Manager and eventually a Front Office Manager. He actively seeks to learn managerial tasks and take on more responsibilities, viewing each new challenge as an opportunity to gain valuable experience.

At Grand Park Kodhipparu, Naushad finds himself surrounded by a supportive team, especially praising his manager, Junaid, as a mentor and source of inspiration.

Personal Interests and Hobbies

Outside of his professional commitments, Ibrahim is also a passionate performer of Bodu Beru, a traditional Maldivian dance, and a football enthusiast. In his spare time, he enjoys game fishing, which allows him to connect with nature and unwind from his busy schedule.

Ibrahim Naushad’s journey from a Room Boy to Front Office Supervisor at Grand Park Kodhipparu Maldives is a story of ambition, resilience, and a deep-seated passion for hospitality. His experiences and insights serve as a beacon for young professionals entering the resort industry, encouraging them to view their roles as lifelong careers filled with growth and opportunity.